Privacy Policy — Alfa Mobile B.V.

Alfa Mobile B.V. (“we”, “our”, “us”) operates an online wholesale platform offering spare parts, accessories and repair tools for smartphones, tablets, watches and gaming devices. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Company Details

Legal Entity: Alfa Mobile B.V. Registered Address: Rotterdam Airportplein 22, 3045AP Rotterdam, The Netherlands Chamber of Commerce (KvK) Number: 98537717 VAT Number: Coming soon Email: info@alfamobile.eu

Phone: Coming soon

2. What Personal Data We Collect

We collect the following data when you register, place orders, or contact us:

• Name / Company Name
• Billing and Shipping Address
• Email Address
• Phone Number
• Payment Details (processed directly or via Mollie / ING Bank)
• IP Address and Device Information (via essential cookies and analytics)

3. Purpose of Data Processing

Your data is used only for:

• Processing and shipping orders
• Managing your customer account
• Providing customer service and support
• Sending order notifications and invoices
• Sending newsletters (only with consent — can be unsubscribed anytime)
• Website security and analytics

We do not sell or rent your data to third parties.

4. Data Sharing

We only share your data with:

All third-party partners comply with GDPR regulations.

5. Cookies & Tracking

We use the following types of cookies:

You can manage or disable cookies via your browser settings at any time.

6. Account System

Customers must create an account to place orders. You are responsible for keeping your login credentials confidential. Accounts can be deleted upon request.

7. Newsletters & Marketing Emails

We may send newsletters via Brevo to inform you about new products or promotions. You can unsubscribe at any time using the link in each email or by contacting us.

8. Data Retention

• Order and invoice data are kept for 7 years as required by Dutch tax law.
• Account and contact information is stored as long as your account remains active.
• Marketing consent can be withdrawn anytime.

9. Your Rights (Under GDPR)

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw newsletter consent
• Request data transfer (portability)

To use any of these rights, contact us at info@alfamobile.eu

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10. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.

11. Changes to This Policy

If we change how we process data, we will update this page. Significant changes will be communicated via email or website notice.

12. Contact

For privacy-related questions, requests or complaints, please contact:

Alfa Mobile B.V. Email: info@alfamobile.eu

Address: Rotterdam Airportplein 22, 3045AP Rotterdam, The Netherlands

If you are not satisfied with our response, you may contact us or Autoriteit Persoonsgegevens (Dutch Data Protection Authority).